Okwuí.com operates this Website, for the sale of goods via the Internet. This is where you can place complaints or assert warranty claims.
You can reach our customer service on any issues at: info@okwui.com
Your orders on the Website are binding offers for entering into the associated contracts to purchase with Okwuí.com. Okwuí.com reserves the right to either accept these offers within 14 days of receipt or to reject them by sending you an email to that effect. There is no binding contract to purchase formed until we have accepted your order. This acceptance is indicated by the shipment of the goods ordered.
In addition, we reserve the right to reject orders from customers if we believe that the customer is acting in contravention of the General Terms and Conditions or involved in fraudulent activities or other activities of importance from a criminal law standpoint or any other material reason exists.
Products and prices are as shown on the Website; products are available as long as they are in stock. We reserve the right to change the products offered on the Website at any time without notice and to limit the number of items that may be purchased by a visitor.
There is no liability for lack of items in stock or for products not being available. Any commercial resale or distribution of Okwuí.com products sold on the Website is strictly prohibited. Please note that after your order is confirmed, no requests to change or cancel it can be considered.
If we cannot deliver your purchases within 30 days following the day after your order, we may withdraw from the contract, even if we previously confirmed that we were entering into it. If we withdraw, you will be informed that the products are not available and you will be reimbursed immediately within 5 days.
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